r788 FAQ — Answers to All Your Questions Here

To open an account at r788, you need an active mobile number, a password, and you must be at least 21 years old. The registration process is entirely online and takes just a few minutes. Register with accurate information, as identity verification may be required at the time of withdrawal.

No. At r788, only one account is allowed per mobile number and per person. If multiple accounts are created, they will be closed and bonuses may be cancelled. This rule is strictly enforced to ensure fair play.

On the login page, click the "Forgot Password" option and enter your registered mobile number. An OTP will be sent, which you can use to set a new password. The entire process is encrypted and completely secure.

r788 conducts KYC verification to ensure safe and responsible gaming. For large withdrawal amounts, national ID or passport details may be requested. Verification is completed quickly and your information is kept completely confidential.

Yes, r788 is a mobile-first platform. It can be used directly in the browser on both Android and iOS devices, without downloading any separate app. The entire site — games, deposits, withdrawals, live chat — all features work seamlessly on mobile as well.

Deposits via bKash, Nagad and Rocket are generally instant across all three methods. After a successful payment, it may take a few seconds to a maximum of 2-3 minutes for the balance to be added to the account. In rare cases of network issues causing a slight delay, contact us via live chat.

The minimum deposit amount at r788 is ৳500 and the minimum withdrawal amount is also ৳500. This limit applies to all three methods — bKash, Nagad and Rocket. If you want to transact in smaller amounts, it can be done easily via mobile money.

Withdrawal requests from r788 generally take 10-45 minutes to process. Funds are sent directly to bKash, Nagad and Rocket. Withdrawals are faster when KYC verification is complete and wagering conditions are met.

r788 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket) may charge a small fee according to their own rules. Check the fee policy of your mobile banking app before making a transaction.

If a deposit fails, first check that your mobile banking account has sufficient balance and a network connection. If money has been deducted but not credited to r788, contact our 24/7 live chat support with the transaction reference number — the team will resolve the issue quickly.

At r788, you can bet on all major cricket tournaments including BPL and T20. Markets are available both before the match starts and during live play. Bet on various markets — match winner, total runs, top batter and over/under. Check the odds carefully before betting and play within your budget.

At r788, slots games from top providers including PG Soft, Pragmatic Play and JILI are available. Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, Super Ace — these are particularly popular among players. New games are added regularly, so keep an eye on the slots lobby.

RTP or Return to Player is the rate at which a game theoretically returns money to players over the long term. For example, if a game's RTP is 96%, on average ৳96 comes back for every ৳100 wagered. However, this is a statistical average — the result of each session can vary. This is a long-term calculation, not an immediate guarantee.

In live casino, games are played with real dealers via direct video streaming. At r788, live roulette, baccarat, blackjack and live shows from Evolution Gaming and Ezugi are available. All games are regularly tested by independent third parties — so they are completely fair and safe.

In fishing games, various fish swim across the screen and you have to shoot and catch them. Each fish caught gives a different reward. Larger and rarer fish are worth more. At r788, there are several fishing games including JILI's Mega Fishing, Ocean King Jackpot and Bomb Fishing. Instructions are shown on screen within the game.

Create an account at r788 for the first time and deposit at least ৳500 to get a 100% welcome bonus — up to a maximum of ৳15,000. That means depositing ৳5,000 lets you start playing with a total of ৳10,000. The bonus is automatically added to the account, no separate code is needed.

A wagering requirement is the condition specifying how many times you need to wager in total before withdrawing a bonus. The wagering requirement for r788's welcome bonus is 20x. That means if you receive a ৳1,000 bonus, it becomes withdrawable after placing ৳20,000 (1,000 × 20) in wagers.

r788's VIP program has four tiers: Bronze, Silver, Gold and Platinum. You can move up to higher tiers through regular play. Weekly cashback benefits are available — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum. Special offers and faster withdrawal benefits are also available at higher tiers.

In most cases, bonuses can be used on slots and casino games. Some promotional bonuses may be restricted to specific games or categories. Read the terms and conditions of the relevant offer carefully before claiming a bonus. You can ask in live chat for more details.

In r788's cashback program, a portion of your net losses is returned each week according to your VIP tier. Cashback is automatically credited to the account every week and can be withdrawn without any minimum wagering. This is an added benefit for regular players.

Yes. r788 uses SSL encryption, which keeps your personal information and financial transactions completely secure. Your information is never shared with third parties. Security measures are regularly updated, making r788 a safe and reliable platform.

r788 is for those aged 21 or older only. You will need to confirm your age when creating an account. Keeping minors away from gaming is our responsibility. Suspected underage accounts are closed immediately.

Yes, r788 is committed to responsible gaming. You can request a temporary or permanent account break or self-exclusion if you wish. To use this feature, contact us via live chat or at [email protected]. We are always ready to help.

Gambling addiction is an important matter. r788's responsible gaming page has complete guidance available. If you feel you or someone you know has a problem, speak with our support team via live chat — they will assist with full confidentiality. Taking a break is always a wise decision.

All games at r788 are supplied by accredited providers and use RNG (Random Number Generator) technology, which makes every spin or outcome completely random and fair. Game providers are regularly audited by independent auditors, so there is no manipulation of results.