r788's commitment to responsible gaming
r788 believes entertainment should be enjoyable — never a burden. Our tools and guidelines are here to help you play safely and mindfully.
What is responsible gaming?
Keep gaming a source of fun, not stress
Online betting and casino games are a form of entertainment. However, for some people they can get out of control and have a negative impact on personal, family or financial life. At r788 we are committed to ensuring the wellbeing of every member.
Responsible gaming means setting your own limits, understanding your situation and seeking help when needed. r788 gives you that opportunity — through deposit limits, self-exclusion, time-out and direct support.
Remember, gambling is not a source of income — it is entertainment only. If you ever feel that gaming is affecting your life, contact our support team immediately.
Important Warning
If any of the following situations apply to you, please seek help:
- Placing more bets to recover lost money
- Hiding your gambling from family or friends
- Borrowing money to gamble
- Skipping work or studies to gamble
- Being unable to stop gambling
Age Restriction
For users aged 21 or above only
21+ age requirement
Registration and betting on r788 are available to users aged 21 or above only. Minors are strictly prohibited from opening an account or playing. We follow a strict age verification process, and if any account is found to have an underage user, that account will be closed immediately.
If you know that a minor is using r788, please contact us: [email protected]
Protection Tools
Full control in your hands
r788 gives you complete control over your gaming. Use the tools below at any time.
Deposit Limit
Set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a designated waiting period, but reducing one is instant. This is the most effective way to manage your budget.
Time-Out
If you feel you need a short break, use the time-out feature. Temporarily suspend your account for anywhere from 24 hours up to a maximum of 6 weeks. During this period you will not be able to place bets or make deposits.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Once activated, your account will be fully closed and cannot be reopened before the set period ends. Contact us via live chat or at [email protected] for assistance.
Session Time Limit
Decide in advance how long you will play each session. When the set time is up, you will receive a reminder and the session will end automatically. This prevents unknowingly playing for extended periods.
Reality Check
At regular intervals, review your betting history, a summary of wins and losses, and your total spend. Seeing an honest picture makes it easier to make the right decisions.
24/7 Bengali Support
Our support team is always ready for any questions or concerns about responsible gaming. Chat with us in Bengali via live chat or email [email protected] — we will help you without judgment.
At a Glance
List of protection tools
| Tool | Takes Effect | Cancellation | How to Set |
|---|---|---|---|
| Decrease Deposit Limit | Instant | After 7 days | Account settings or live chat |
| Increase Deposit Limit | After 7 days | Not applicable | Account settings or live chat |
| Time-Out | Instant | After the set period | Account settings or live chat |
| Self-Exclusion | Instant | Request after minimum 6 months | Live chat or email |
| Session Time Limit | Instant | At any time | Account settings |
| Account Closure | Instant | New request required | Live chat or email |
Step-by-Step Guide
How to apply for self-exclusion
Contact us via live chat or email
Submit a self-exclusion request via our live chat or at [email protected]. A representative will verify your identity.
Choose a duration
6 months, 1 year or permanent — choose a duration that suits you. A permanent exclusion cannot be reversed.
Takes effect immediately
As soon as your request is confirmed, your account will be closed. No new bets or deposits will be possible.
Withdraw your balance
Any remaining balance in your account will be returned to your registered payment method (bKash, Nagad or Rocket).
Awareness
Recognising signs of problem gambling
Many people do not realise when their gambling habits have become a problem. Ask yourself the questions below — if your answer to more than one is "yes", it is time to seek help.
- Are you unable to control how much you gamble or how long you spend gambling?
- Are you placing larger bets after a loss to try to recover?
- Is gambling causing problems in your relationships with family or friends?
- Is your focus drifting away from work or daily responsibilities?
- Are you spending money that is needed for essential expenses on gambling?
- Do you feel restless or irritable when you are not gambling?
You are not alone
Problem gambling is a health issue, not a sign of weakness. Asking for help takes courage. r788's support team is ready to assist you confidentially and without judgment.
Contact us:
Live chat — 24/7 in Bengali
[email protected]
Budget Management
Smart deposit planning
Daily Limit
Set how much you will deposit each day. The minimum deposit is ৳500. Once the limit is reached, deposits will stop for the rest of that day.
Weekly Limit
Control your total deposits over seven days. This helps you stay within your monthly budget and prevents impulsive betting.
Monthly Limit
Set a maximum deposit for the calendar month. This is the most effective option for long-term financial protection.
To change a limit, contact us via live chat or use the account settings page. Remember, reducing a limit is instant but increasing one takes 7 days to take effect.
Tips
Best practices for safe gaming
Gambling is a form of entertainment. Losing is normal — do not treat it as a source of income.
Before each session, decide how much you are willing to spend and stick to that limit.
Avoid playing for long stretches at a time — take breaks in between. Use the session timer.
Avoid playing if you are not in a good state of mind or are under the influence of substances.
"Chasing losses" — trying to recover what you have lost — is the most common sign of problem gambling.
Letting family or friends know about your gambling habits builds transparency and a sense of responsibility.
Frequently Asked Questions
Q&A on responsible gaming
Play safely and enjoy r788's best games
Play responsibly — enjoy cricket betting, slots, fishing games, and much more on r788 in a completely safe environment.
If you need help, contact us via live chat or email [email protected] — support is available in Bengali 24/7.