r788's Privacy Policy — Your Information Protection

1 Types of Information Collected

Specific types of information are collected on the r788 platform to create accounts, manage transactions, and provide services. The information collected is as follows:

Personally Identifiable Information

• Full name and date of birth
• Email address
• National ID card or other identity document details (for KYC verification)
• Residential address

Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket)
• Deposit and withdrawal transaction history
• Transaction dates, amounts, and methods

Activity Information

• Login and logout dates and times
• Gaming activity and betting history
• Browsing behavior and preferences on the platform

Technical Information

• IP address and device type
• Browser and operating system information
• Cookie and session data

2 Methods of Data Collection

r788 collects user information in several ways. These methods are transparent and operate on the basis of your informed consent:

Direct Collection

Information you voluntarily provide during account registration and KYC verification is collected directly. Financial information provided during deposit or withdrawal transactions is also collected through this method.

Automatic Collection

When you browse the r788.lat website, technical information is automatically collected through cookies, log files, and similar tracking technologies. This information is used to improve the security and performance of the platform.

Collection from Third Parties

For the purposes of identity verification and fraud prevention, we may receive a limited amount of information from trusted third-party verification service providers.

3 Purposes of Data Use

r788 uses collected information for specific and transparent purposes. Your information is not used for any unauthorized purpose:

• Account Management: To create, verify, and maintain your account.
• Financial Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Service Quality Improvement: To improve the gaming experience and platform performance.
• Security and Fraud Prevention: To protect accounts and detect unauthorized activity.
• Customer Support: To resolve your issues via 24/7 live chat.
• Legitimate Communications: To send important account-related notifications.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify problematic gaming behavior and provide support.

4 Data Storage and Security

r788 takes industry-standard technical and administrative measures to ensure the security of your personal information. Our security measures are as follows:

Encryption Technology

All sensitive data is transferred using SSL/TLS encryption technology. Financial transaction data is protected by the highest standard of encryption so that no third party can read it.

Server Security

Your information is stored on secure servers with controlled unauthorized access. System security is maintained through regular security audits and updates.

Access Control

Only authorized personnel can access user information to the extent necessary. All staff are bound by confidentiality agreements and receive regular security training.

5 Sharing Information with Third Parties

r788 does not sell your personal information and does not transfer it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

Payment Processors

Limited financial information necessary to complete transactions via bKash, Nagad, and Rocket is shared with these service providers. This information is used solely for the purpose of completing transactions.

Identity Verification Services

Information necessary to complete the KYC (Know Your Customer) process may be shared with trusted verification services. These partners are required to follow our privacy standards.

Legal Obligations

Information may be provided where necessary to comply with court orders, lawful requests from law enforcement agencies, or legal obligations.

Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred to the new entity. Users will be notified in advance in such cases.

6 Cookies and Tracking Technologies

The r788 website uses various types of cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the platform.

Essential Cookies

These cookies are essential for the basic operation of the website. Login session management, security functions, and account authentication are handled through these cookies. These cookies cannot be disabled.

Functional Cookies

These cookies are used to remember your preferences (such as language selection and game settings). They make your experience more convenient.

Analytical Cookies

These cookies are used to collect information about platform usage in order to improve service quality. The collected information is processed in anonymous and aggregated form.

7 User Rights

As an r788 user, you have the following rights over your own information. To exercise these rights, please contact our support team:

Right to Access

You can request to view any information stored about you at r788. We will provide a complete summary of your information within a verifiable timeframe.

Right to Rectification

If there is incorrect or incomplete information in your account, you can request that it be corrected. Corrections will be made after identity verification.

Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You can object to the processing of your information for specific purposes, particularly in the case of marketing communications.

Right to Data Portability

You can request to receive the information you have provided in a structured, machine-readable format.

8 Data Retention Period

r788 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations:

• Account Information: Retained for the duration that the account remains active. After the account is closed, it is kept for a specified period in accordance with legal and regulatory requirements.
• Financial Transaction Records: Retained for the applicable period in accordance with financial regulations and anti-money laundering laws.
• Gaming History: Retained for the purposes of responsible gaming monitoring and dispute resolution.
• KYC Documents: Retained until the legal obligations related to identity verification are fulfilled.
• Technical Logs: Retained for a limited period for security purposes and then automatically deleted.

Once the retention period has ended or the purpose has been fulfilled, information is securely deleted or anonymized so that you can no longer be identified.

9 Protection of Minors

r788 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.

Age verification is a mandatory step in the account registration process. If a person creates an account using false information and is subsequently found to be a minor, that account will be immediately closed and all associated information will be deleted.

10 Policy Changes

r788 reserves the right to update this privacy policy at any time. If significant changes are made to the policy, users will be notified by email or through a notice on the platform.

Changes to this policy will take effect from the date of publication. If you continue using the platform after the changes, you will be considered to have agreed to the updated policy. You are advised to check this page regularly.

The latest version of this policy will always be available at r788.lat/privacy-policy. Previous versions can be provided by our support team upon request.