r788 Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between the r788 online casino and betting platform and its users. By using the r788 website, mobile application or any related service, you are considered to have fully read, understood and agreed to these Terms.

r788 reserves the right to amend, modify or update these Terms at any time. Continued use of the platform after any changes will be considered as acceptance of the revised Terms. It is therefore recommended that you visit this page regularly.

If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect. r788's Bengali-language support team is always available to assist you.

To use r788's services, you must open a personal account. All information provided at the time of registration must be accurate, complete and up to date. Providing false or incorrect information may result in the account being suspended or cancelled.

• Each individual may operate only one account.
• It is your responsibility to keep your login credentials (email and password) confidential.
• Any unauthorised access to your account must be reported to the r788 support team immediately.
• Transferring, selling or renting your account to any other person is strictly prohibited.
• r788 will not be held responsible for any loss arising from third-party use.

The following eligibility criteria must be met to open an r788 account and use the service:

• You must be at least 21 years of age.
• You must register under your own identity and use a payment method in your own name.
• Accessing the service from areas where online gambling is legally prohibited is not permitted.
• Individuals who have voluntarily excluded themselves due to mental or financial limitations may not use r788's services.

r788 may request identification documents or proof of age from a registrant at any time for identity verification purposes. Failure to provide the required information may result in the account being temporarily suspended.

r788 processes financial transactions through Bangladesh's popular mobile banking methods. All transactions are secured with SSL encryption technology.

• Minimum deposit: ৳500 (per method).
• Minimum withdrawal: ৳500.
• Payment methods: bKash, Nagad and Rocket.
• Withdrawal time: Processing is generally completed within 10–45 minutes.
• Deposits and withdrawals must be made using the same payment method.
• Deposits or withdrawals from third-party accounts are not permitted.

For any issues with deposits or withdrawals, get help via 24/7 live chat. Our Bengali-speaking team is always ready.

r788 provides various types of bonuses and promotional offers for its users. This section details the terms and conditions for claiming and using bonuses.

Welcome bonus: A 100% bonus on the first deposit is available up to ৳15,000. The wagering requirement for this bonus is 20 times (20x).

• Bonus funds may be used to place bets, but cannot be withdrawn directly until the bonus wagering requirements have been met.
• Each account may claim each bonus offer only once.
• There is a set time limit for completing bonus requirements — the bonus will be cancelled once the period expires.
• It is not possible to have multiple bonuses active at the same time.
• Wagering requirements may vary for certain games played with bonus funds.
• r788 reserves the right to modify or cancel any bonus offer.

All games available on the r788 platform are operated according to specific rules. Players are advised to read the individual rules of each game carefully.

• The outcome of each game is determined by a certified Random Number Generator (RNG), which is impartial and verifiable.
• If a technical issue occurs during gameplay, the session will be considered void and the bet amount will be refunded.
• Once a game round has started, it cannot be cancelled.
• If the internet connection is lost, the game result will be saved on the server and displayed once reconnection is established.
• In live casino games, the dealer's decision is considered final.
• r788 reserves the right to void and correct any incorrect payouts made due to a game error.

The following activities are completely prohibited on the r788 platform. Violation of these rules will result in permanent account closure and, where applicable, legal action.

• Creating or operating multiple accounts.
• Registering using a false identity or another person's identity.
• Abusing the bonus or promotion system.
• Using any software, bots, automation tools or hacking methods.
• Exploiting any vulnerability or error in the game system.
• Using the platform for money laundering or any illegal financial activity.
• Harassing, threatening or defrauding other users.
• Conducting transactions using third-party payment methods.

r788 reserves the right to suspend or close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If fraud or suspicious activity is detected on the account.
• If documents requested for identity verification are not provided in time.
• If the account remains inactive for an extended period.
• If the user themselves requests account closure.

If an account is permanently closed and a balance remains, and no breach of terms has occurred, any legitimately deposited funds will be returned. In cases of fraud or breach of terms, all balances may be confiscated.

r788 believes that gambling is a form of entertainment, not a source of income. We encourage our users to play responsibly.

• Avoid placing bets beyond your financial means.
• You should not place large bets to try to recover previous losses.
• Use r788's self-exclusion and deposit limit features to set your own gaming limits.
• If gambling is causing family or financial problems, seek help immediately.

r788 places the highest importance on protecting users' personal information. Full details of how your information is collected, stored and used can be found on our Privacy Policy page.

• Personal information provided at the time of registration is stored securely through SSL encryption.
• Financial transaction data is not shared with any third party, except where required by legal obligation.
• r788 uses cookies and analytics to improve the user experience.
• Users may request the correction or deletion of their personal information.

r788 accepts no liability in the following cases:

• Any loss caused by internet connectivity issues or faults with the user's device.
• Loss caused by the user's negligence or failure to comply with these Terms.
• Service disruption due to natural disasters, cyber attacks or any other unforeseen circumstances.
• Delays or losses caused by errors in third-party software or payment gateways.

r788 always strives to operate a safe and reliable platform, however in the event of a technical issue, the maximum liability will be limited to the amount deposited.

If a dispute arises between r788 and a user, it will be resolved in the following manner:

1. Step 1: The user presents the issue to the support team via 24/7 live chat.
2. Step 2: The support team will provide a written resolution within 48 hours.
3. Step 3: If unsatisfied with the initial resolution, an appeal can be made by emailing [email protected].
4. Step 4: Once all internal processes have been exhausted, an attempt will be made to resolve the matter through discussion.

For any questions or points of unclear meaning regarding these Terms, please contact our support team. We are committed to ensuring a fair and transparent resolution at all times.